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Struggle against utility services organization succeeded in Nizhny Novgorod Region

06 June 2016

Commissioner for Human Rights in Nizhny Novgorod Region Nadezhda Otdelkina assisted in solving the problem with water supply.

A resident of one of the apartment blocks from Mukhtolovo Village of Ardatovskiy District submitted to the Commissioner a complaint about substandard drinking water condition. According to her, tap water was muddy and had a distinct smell. The Commissioner immediately petitioned the Russian Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing (Rospotrebnadzor) and its specialists confirmed that the complainant was right. The inspection showed that the water did not comply with sanitary standards. For example, the content of iron was four times more than the standard rate.

It turned out that the village housing and utility organization did not ensure full production laboratory control of hot water. For example, it was not examined for hydrogen sulfide, while the cold water was examined at all.

According to Rospotrebnadzor, a justice of the piece took a decision to impose administrative punishment on the housing and utility organization in Mukhtolovo and ordered to address all the violations revealed. The Commissioner intends to monitor the case until the problem is solved.

Adapted from the Press Service of the Commissioner for Human Rights in Nizhny Novgorod Region

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