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Omsk and Chelyabinsk Commissioners helped a woman get social benefits

20 July 2017

Thanks to the assistance of Commissioners for Human Rights in Omsk and Chelyabinsk Regions, it was possible to restore the social rights of a mother with many children.

Commissioner for Human Rights in the Chelyabinsk Region Margarita Pavlova was approached by Commissioner for Human Rights the Omsk Region Viktor Lokhichev on behalf of mother of many children. L. The woman needed help in obtaining maternity benefits, as well as a monthly childcare allowance.

According to L., after the wedding and the birth of the child she could not receive the above-mentioned benefits, since a new last name was marked in her documents, and on her bank card — her previous one.

Viktor Lokhichev clarified that L. had sent the necessary documents to the Chelyabinsk branch of Sberbank, but the bank refused to issue a new card thus violating the rights of the mother and child. But the applicant had no opportunity to personally go to Chelyabinsk for drawing up a bank card.

Margarita Pavlova sent a request to the Chelyabinsk branch of Sberbank on behalf of L.

According to the reply received, the issue was settled and money was transferred to the applicant’s account.

Adapted from the Press Service of the Commissioner for Human Rights in the Chelyabinsk Region

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