In 2015, Commissioner for Human Rights in Saratov Region Tatiana Zhurik received 3,407 complaints. This was reported by Ms Zhurik at the session of the regional Duma.
Over a thousand of complaints (about 30 percent of the total) was related to the housing and utilities sector. The requests were mostly from pensioners, large families, disabled persons and
Summarising the results of the year, 20 percent of the total number of complaints were resolved. In 53 percent of the cases, complainants were given consultations and explanations.
Adapted from the Komsomolskaya Pravda newspaper in Saratov Region