Commissioner for Human Rights in the City of Sevastopol Pavel Butsay assisted in launching ambulance phone line for people with hearing disorders in Sevastopol, Crimea. The innovation will make it possible for such people to text to the ambulance centre directly.

Before, people with hearing disabilities had to text to an interpreter of the regional community of the hearing impaired, who in his or her turn addressed the ambulance. So, the response time was long.

On 27 December 2016, Commissioner for Human Rights in the City of Sevastopol passed a specialised mobile phone to the Centre of Emergency and Disaster Medicine and the line for texting to the ambulance was launched on the same day.