People are most interested in information on previously filed complaints and on dealing with their appeals. This is followed by issues of implementation of labor rights, complaints against court decisions, housing and land disputes. A significant proportion of calls is devoted to health issues. All calls are immediately accepted for work, the staff of the High Commissioner’s Office give answers and recommendations to all…

The possibility to communicate with family and friends is, perhaps, all that connects the convict with the outside world. Social ties are strands of steel, they can unwind for thousands of kilometers, but they never break. In September last year, amendments to the Penal Code entered into force, in order to facilitate convicts’ communication with relatives. Those…

On June 30, at the House of Human Rights, High Commissioner for Human Rights in the Russian Federation Tatiana Moskalkova held a working meeting with members of the PACE Committee on the Honouring of Obligations and Commitments by Member States of the Council of Europe. The federal ombudswoman spoke about the main areas of activity and the results of work over 5 years.…