Buryat Commissioner defended rights of consumer

14 September 2017

Commissioner for Human Rights in the Republic of Buryatia Yulia Zhambalova received an application from a resident of Ulan-Ude with a complaint about the nonfeasance of employees of FGUP "Russian Post".

According to the applicant, she sent a parcel to the Moscow region, but two months later the parcel did not reach the addressee. Written statements about the search for the parcel did not give a result.

Having read the materials, Julia Zhambalova sent a request to the leadership of the regional Main Post Office.

According to the received response, the parcel was lost, the applicant was paid compensation and received apologies for the poor provision of postal services.

Adapted from the materials of the press service of the Commissioner for Human Rights in the Republic of Buryatia

Photo: open sources

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